Find out exactly how your personal data is collected, stored, used, and protected at Keya99 — with full transparency. We believe data protection is a right, not a privilege.
Last Updated: January 2026Keya99When you register and use our services, we collect various types of information. The primary purpose is to deliver the best possible gaming experience and keep your account secure. We only collect what is strictly necessary to provide our services.
Keya99The privacy policy is fully transparent — we tell you exactly why we collect each piece of information. The table below provides a detailed breakdown of the data we collect:
| Type of Information | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Mandatory |
| Contact Information | Email, mobile number | Mandatory |
| Financial information | Mobile Banking/Nagad number, transaction history | Mandatory |
| KYC documents | NID scan, selfie | Mandatory |
| Gaming Information | Betting history, favorite games | Automatic |
| Device Information | IP address, browser, OS | Automatic |
| Contact Log | Support Chat Records | Optional |
Please Note: Documents submitted for KYC verification are used solely for identity confirmation and are never shared with any third party.
Keya99 Your data is used only for specific, legitimate purposes. Under our privacy policy, your information is never used for anything else without your consent. Each purpose is clearly stated below.
Important: Keya99 never sells your data to advertisers or marketing agencies. Your information stays safe with us.
Keya99 Your data is not retained beyond what is necessary. All data is held while your account is active. Certain data may be kept for a defined period after account closure due to legal obligations.
Once the retention period expires, data is securely deleted or anonymized. This process runs automatically with no manual intervention required.
Keya99 Under certain circumstances, your data may be shared with trusted third parties, always under a strict confidentiality agreement and limited to only what is necessary.
We never share: Your data is never shared with advertisers, social media platforms, data brokers, or any other commercial entity.
Keya99The website and app use cookies and similar technologies to function properly. Cookies are small data files stored on your device that help improve your experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of some services.
Keep in Mind: Keya99 does not use any third-party advertising cookies. Your browsing habits are never shared with advertisers.
Keya99Under the privacy policy, you have full control over your personal data. In line with international data protection standards, we guarantee the following rights:
You can request to know what information we hold about you.
You may request correction of any inaccurate or incomplete information.
You can request a download of your data.
You may request deletion of your data under certain circumstances.
You may object to the use of your data for specific purposes.
You can withdraw your consent to marketing communications or optional data processing at any time.
To exercise these rights Keya99Please contact the support team. We will respond to your request within 30 days.
Keya99 Industry-leading security standards are followed to protect your data. Our security infrastructure operates across multiple layers — we are constantly vigilant against any unauthorized access.
Security Incidents: In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps.
Keya99 Services are strictly not available to anyone under the age of 18. Our registration process includes age verification, and date of birth is confirmed during KYC verification.
If we discover that a minor has created an account, we will immediately close it and delete all associated data. Parents or guardians may contact us on behalf of their child.
For parents: If you suspect your child has created an account on Keya99, please contact our support team immediately. We will take action within 24 hours.
Our services, legal requirements, or business operations may change over time. Accordingly, Keya99The privacy policy may also be updated from time to time.
Each policy update changes the "Last Updated" date at the top of the page. Previous versions are available upon request.
For any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection team directly. We take every request seriously.
Complaints procedure: If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority. We cooperate fully with all regulatory investigations.
We don't just write policies — we live by them every day.
Keya99 never sells your personal data. None of your information is ever passed to advertisers or data brokers.
All your data is protected with AES-256 encryption — the same standard used by banks and government agencies.
View, correct, or delete your data — full control is in your hands.
No data is retained beyond what is necessary. It is automatically deleted once the retention period ends.
Independent third-party experts regularly audit our security systems.
Our support team is always on hand for any data-related questions.
Frequently asked questions about our Privacy Policy.